Meet CECS Student Services

CECS Student Services is a one-stop shop for all student-related matters.  Our office provides support throughout the life of your degree, including admissions, enrolments and academic advice; exams and results, academic progress and graduation.

We also provide support to lecturers and academics regarding ANU student policies and procedures, timetabling, exams and general enquiries.

Our office comprises the following teams:

Undergraduate Coursework Administration

Postgraduate Coursework Administration

Student Experience

Higher Degree by Research (HDR) Administration


Consultation Appointment and Cancellation Policy

Essential Information:

We ask all students to complete the online booking information, including student ID, contact details (mobile phone number and university email address) and a brief summary of your query. This allows us to gather relevant details about you to collate correct information for your consultation.

We collect personal data, such as your name, address, contact numbers and email addresses. This information is used to confirm your appointment and to provide you with important post-consultation information.

Drop-Ins and Appointments

You are welcome to drop into the CECS Student Services Office at any time during business hours for help or advice and we will always do our best to provide you with answers on the spot. However, there are some circumstances (e.g. complex or sensitive enquiries, complaints, degree checking, etc.) that require a longer, one-on-one consultation with an advisor.

Appointments can be made in a number of ways:

  • Online – Complimentary consultations can be booked online via our online booking site
  • In Person – at the CECS Student Services Office (CSIT Building #108, Level 2, Room N202)
  • By Email – send a consultation request with your full name, Student ID and a brief summary of what you need to discuss and we’ll book you in to see us as quickly as possible.
  • By Telephone – by calling the CECS Student Services Reception Desk on (02) 6125 4450

On the day of your consultation, please aim to arrive ~5 minutes prior to your appointment. We also ask that you also come prepared for your meeting. This may include (but is not limited to) having your questions written down, having your proposed study pattern drafted for checking and having supporting documentation (e.g. a medical certificate) ready to show us. This helps us to give you accurate advice that is specific to your individual circumstances and ensures that our meeting schedule is running on time for all students.  

If you are late or unprepared for your meeting, we may not be able to cover everything you’d like to discuss and you may need to book a follow-up appointment on another day, as our advisors are often fully booked and cannot run over-time.

Cancellations and No-Shows

Our appointments are in high demand. For that reason, if you make a booking but can no longer attend, we ask that you cancel as early as possible. You can cancel via our online booking site or by contacting us directly via email, phone or in-person.
This allows enough time for another student to book in.

If you cancel within 24 hours of your appointment, you will not be able to have another appointment for 2 weeks.
If you fail to attend an appointment or cancel within the 24 hour period more than once, you may not be able to have another appointment with us that semester.

Your cooperation and consideration for your fellow students and the CECS Student Services team provides a fair system for everyone.   

Make a booking to chat to a CECS Student Advisor


Program Convenor profiles

Below are the details of the current CECS Program Convenors


Program Convenor

Bachelor of Engineering

Associate Professor Hongdong Li
Bachelor of Engineering (Research & Development) Professor Matt James
Bachelor of Advanced Computing Associate Professor Stephen Gould
Bachelor of Advanced Computing (Research & Development) Associate Professor Stephen Gould
Bachelor of Software Engineering Dr Zhenchang Xing
Bachelor of Information Technology Professor Tom Gedeon
Bachelor of Applied Data Analytics Dr Kerry Taylor
Master of Computing Dr Priscilla Kan John
Master of Engineering Associate Professor Yuerui (Larry) Lu
Matser of Applied Data Analytics Dr Kerry Taylor


Support and Wellbeing for Students

Support services available to ANU students

Updated:  10 February 2019/Responsible Officer:  Head of School/Page Contact:  CECS Marketing